Orders cannot be cancelled once shipped. If you need to cancel your order, please do so on the same day you placed your order prior to shipment.
Returns for damaged goods may be authorized for either exchange or refund. All other returns will be charged a 20% restocking fee. A request for return authorization can be completed by logging into your account and submitting the proper form. Do NOT return any merchandise without a properly issued RMA. Returns without an RMA will not be accepted. Once a request for return has been approved, you will receive an email with instructions for returning the product. Please follow the instructions provided. If you have questions, please email us. Please note that RMA's expire 10 days after issuance.
All returned items, other than damaged goods, must be in new, unused, unworn, resellable condition and in the original packaging, Merchandise that has been customized or otherwise altered in any manner cannot be returned.
Return shipping charges are the responsibility of the customer. Lew's Store is not responsible for items lost in return shipments.